Privacy Policy

1. Overview

Blossom Health Services Pty Ltd (ABN 90 702 554 096) is committed to protecting the privacy of every person who interacts with us. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it.

By using blossomhealthservices.site or engaging our health and wellbeing services, you agree to the handling of your personal information as described in this policy.

2. Who We Are

Blossom Health Services Pty Ltd provides health and wellbeing services to individuals, families and workplaces across Perth, Western Australia. Our registered business details are:

• Business name: Blossom Health Services Pty Ltd
• Australian Business Number (ABN): 90 702 554 096
• Location: Perth, Western Australia, Australia
• Contact email: ceo@blossomhealthservices.site

3. Personal Information We Collect

The types of personal information we may collect include:

• Your name, contact details and email address
• Information you provide when submitting an enquiry, quote request or feedback form
• Health and wellbeing information you choose to share with us so that we can deliver appropriate services
• Billing or invoicing details where relevant to service delivery
• Website usage data collected through cookies and analytics tools

We only collect personal information where it is reasonably necessary for one or more of our functions or activities, and we do so by lawful and fair means.

4. How We Collect Personal Information

We collect personal information directly from you whenever you:

• Submit a form on our website, including through contact.html or quote.html
• Send us an email
• Engage us to deliver health and wellbeing services
• Communicate with us in person, at your workplace or at a community location in Perth

Where practicable, we collect information directly from you. If we receive personal information from a third party, we will handle it in accordance with the Australian Privacy Principles.

5. Why We Collect and Use Personal Information

We collect, hold, use and disclose personal information so that we can:

• Provide health and wellbeing services safely and effectively
• Respond to your enquiries and prepare quotes for our services
• Manage our business operations, records and compliance obligations
• Improve the quality of our services and our website
• Meet legal and regulatory requirements that apply in Western Australia and across Australia

We will not use or disclose sensitive information, including health information, for any purpose other than the primary purpose of collection, unless you have consented or the use is permitted or required by law.

6. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose personal information to:

• Service providers who assist us with hosting, administration or communication, and who are bound by confidentiality obligations
• Professional advisers such as accountants, auditors or legal advisers where reasonably required
• Government agencies, regulators or law enforcement bodies where we are required or authorised by law

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your browsing experience. You can configure your browser to refuse cookies or to alert you when cookies are being used; however, some parts of the website may not function fully without them.

8. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. When personal information is no longer required for the purpose for which it was collected, and we are not required by law to retain it, we take reasonable steps to destroy or de-identify that information.

9. Access and Correction

You have a right under the Australian Privacy Principles to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant or misleading. To request access or correction, please email us at ceo@blossomhealthservices.site. We will respond within a reasonable period and may need to verify your identity before releasing information.

10. Overseas Disclosure

We do not ordinarily disclose personal information to recipients located outside Australia. If, in future, we engage an overseas service provider, we will take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles in relation to that information.

11. Complaints and Enquiries

If you have a question about this Privacy Policy, or you believe we have breached the Australian Privacy Principles, please contact us in the first instance:

• Email: ceo@blossomhealthservices.site

We take privacy complaints seriously and will investigate and respond to your complaint within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via its website at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. We encourage you to review this policy periodically.

13. Related Documents

This Privacy Policy should be read together with our Terms and Conditions. For general information about our practice, please visit our About page or view our Services.